我们知道，即使我们需要隔离开来，良好的沟通也可以“使人们团结在一起”。我们想向您发送简短的更新，让您知道Malvern Panalytical在为您提供帮助，并确保在COVID-19大流行期间尽可能正常地继续业务。
支持和启用您仍然是我们的重中之重。在世界各地，我们的人民正在努力最大程度地减少病毒造成的破坏，同时负责任地发挥我们的作用，以防止进一步传播。我们密切关注世卫组织（世界卫生组织）以及地方，地区和国家政府的建议，我们致力于提供一个安全的工作环境，以保护我们的客户，我们的员工，他们的家庭和我们的社区。
Now that travel and site visits are more restricted than usual, we’ve increased our capability to support you remotely. We’ve developed a program of interactive material to enable self-installation for a number of our instruments, including Mastersizer 3000, Zetasizer Nano, Zetasizer Pro and Zetasizer Ultra. This enables you to get ‘up and running’ rapidly, supported by an e-learning program developed by our in-house experts. We’ve also increased the availability of products, consumables and user-replaceable spare parts on our电子商店, and we’ve secured additional logistics capacity to help guarantee continuity of supply and delivery.
Wherever possible, we’ll resolve any issues remotely using virtual tools and technologies, but where a site visit is necessary, our employees will use additional personal protective equipment, adhere at all times to Malvern Panalytical’s health and safety advice, and follow any additional protocols you have in place.
在这些最不寻常的情况下，我们正在恢复对成为您更好伴侣的承诺。我们在这里为您提供帮助和支持。如果您有任何疑问，请不要犹豫保持联系。
我们希望您保持健康和健康，
Malvern Allytical的最良好的祝愿。